Terms & Conditions
Accuracy of website information:
We have used every effort to ensure all information on our website is accurate. However, no guarantee can be given as to the accuracy of the information provided.
Price and availability of products may be subject to change and we reserve the right to withdraw any product from sale or to correct any error on the website without incurring any liability.
A contract will be formed between us when we send you an e-mail confirming your order. Orders will normally be despatched within 2 working days.
Price and payment:
The price payable by you will be the price of the product as advertised on our website at the time of acceptance of your order. Prices are inclusive of VAT. Payment will be made by credit/debit card when we accept your order.
Returns and refunds:
In the unlikely event that the goods we deliver are not what you ordered or are damaged or defective in any way, we shall have no liability to you unless you notify us by e-mail of the problem within 7 working days of the delivery of the goods in question. Upon receipt of the returned goods we will despatch a replacement or refund your credit card, at our discretion. If you have changed your mind or made an error in ordering, the refund will be minus postage and packing costs and the return postage will be at your expense.
Delivery and postage:
UK: Free 1st class or courier delivery on orders over £20, under £3.29. EUROPE & Ireland: Orders over £100 free, under £10. REST OF WORLD: Orders over £120 free, under £15.
If your parcel is held at a delivery office due to you not being at home to receive it, it is your responsibility to collect it. We cannot be held responsible for non-collection of orders. If it is eventually returned to us, we will refund you minus all post and packing costs and only as long as the goods are in a resaleable condition.
We will add your e-mail address to our mailing list for news and special offers when you place an order with us. We will never pass your details on to any other organisations.